The 2023 Florida Statutes (including Special Session C)

Title XXXIII
REGULATION OF TRADE, COMMERCE, INVESTMENTS, AND SOLICITATIONS

Chapter 559
REGULATION OF TRADE, COMMERCE, AND INVESTMENTS, GENERALLY

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F.S. 559.725

559.725 Consumer complaints; administrative duties.—

(1) The office shall receive and maintain records of correspondence and complaints from consumers concerning any and all persons who collect debts, including consumer collection agencies.

(2) The office shall inform and furnish relevant information to the appropriate regulatory body of the state or the Federal Government, or The Florida Bar in the case of attorneys, if a person has been named in a consumer complaint pursuant to subsection (3) alleging violations of s. 559.72. The Attorney General may take action against any person in violation of this part.

(3) The complainant, subject to penalty of perjury as provided in s. 837.06, shall certify on a form approved by the Financial Services Commission a summary of the nature of the alleged violation and the facts that allegedly support the complaint, and shall submit the form to the office.

(4) The office shall investigate complaints and record the resolution of such complaints.

(5) The office shall advise the appropriate state attorney or the Attorney General of any determination by the office of a violation of this part by any consumer collection agency that is not registered as required by this part. The office shall furnish the state attorney or Attorney General with the office’s information concerning the alleged violations of such requirements.

(6) A registered consumer collection agency must provide a written response to the office within 45 days after receipt of a written request from the office for information concerning a consumer complaint. The response must address the issues and allegations raised in the complaint. The office may impose an administrative fine of up to $250 per request per day upon any registrant that fails to comply with this subsection.

History.—ss. 8, 13, ch. 93-275; s. 681, ch. 2003-261; s. 5, ch. 2010-127.

F.S. 559.725 on Google Scholar

F.S. 559.725 on Casetext

Amendments to 559.725

Arrestable Offenses / Crimes under Fla. Stat. 559.725

Level: Degree
Misdemeanor/Felony: First/Second/Third

Current data shows no reason an arrest or criminal charge should have occurred directly under Florida Statute 559.725.

Annotations, Discussions, Cases:

Cases from cite.case.law:

BANK OF AMERICA, N. A. BAC LP, f k a LP, v. C. SIEFKER a k a CCM, 201 So. 3d 811 (Fla. Dist. Ct. App. 2016)

. . . See §§ 559.725, .726, .727, .730, .77, .78, .785. . . .

BRINDISE v. U. S. BANK NATIONAL ASSOCIATION,, 183 So. 3d 1215 (Fla. Dist. Ct. App. 2016)

. . . For example, section 559.725 provides that consumers’ complaints against debt collectors must be investigated . . . See §§ 559.725, .726, .727, .730, .77, .78, .785. . . .

STATE v. BEACH BLVD AUTOMOTIVE, INC. a a O. Sr., 139 So. 3d 380 (Fla. Dist. Ct. App. 2014)

. . . As to its authority to bring a FCCPA claim, Appellant cites Section 559.725 of FCCPA, which is entitled . . . Because Appellant failed to bring section 559.725(2) to the trial court’s attention, we decline to address . . .